CARRIAGE TERMS
Welcome to Canthyst LLC! We are committed to providing you with high-quality pet supplies and ensuring your orders are delivered promptly and safely. Below are our shipping terms, covering information on domestic and international shipping within the United States.
1. Shipping Scope
Canthyst LLC offers domestic and international shipping services within the United States. We strive to deliver every order to you on time.
2. Domestic Shipping
Shipping Time: Standard shipping time to most areas within the United States is 3-7 business days, but may vary depending on location and shipping company.
Shipping Methods: We partner with reliable courier companies such as UPS, FedEx, and USPS to ensure safe and timely delivery.
3. International Shipping
Shipping Time: International shipping typically takes 7-21 business days, depending on the destination country and customs processing time.
Shipping Costs: International shipping costs will be automatically calculated based on the destination and package weight and will be displayed at checkout.
Customs and Import Duties: Please note that international orders may be subject to customs and import duties. These costs are the responsibility of the customer and are within the legal framework of your country or region.
4. Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can check your order status at any time via the provided link.
5. Shipping Issues
If you encounter any problems during shipping, such as package delays or loss, please contact us promptly. We will assist you with tracking and resolution.
Thank you for choosing Canthyst LLC. We look forward to providing you and your pet with excellent service and quality products!